Article Overview:
This article will cover how you can achieve the following:
Fixing the "Bridge instance not found" error during journey execution in Virtuoso.
Problem Statement:
During regression runs, the journey execution fails with the error: "Bridge instance not found. Please re-register your bridge and contact support if the problem persists." This issue occurs mid-run, while the same bridge works fine in other projects.
Solution:
1. Reset the Bridge Instance via Environment Manager:
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- Switch from the primary bridge to an alternative bridge using the Environment Manager.
- Alternatively, remove the current bridge, refresh the browser, and reassign the primary bridge.
This reset often resolves the issue by refreshing the bridge configuration.
2. Adjust Goal Settings:
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- If the issue persists, remove the default environment in the goal settings, save the changes, and re-enroll the same default environment.
- After making these adjustments, the suite execution should proceed as expected.
Examples:
A regression run failed mid-execution with the "Bridge instance not found" error. The issue was resolved by resetting the bridge and adjusting the goal settings in the environment manager.
Comments
1 comment
Thank you for sharing. The issue is resolved, and Bridge is working.
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