Resolving Error 408 (Session Timeout and Multi-Tab Issues) in Virtuoso

Article Overview:

This article will cover how you can achieve the following:

How to troubleshoot and resolve Error 408 encountered while using the Virtuoso platform, whether during executions or Live Authoring (LA).

Problem Statement:

While working on the Virtuoso platform, users may encounter Error 408, causing disruptions during both executions and Live Authoring sessions.

Solution:

Step 1: Check for Multiple Sessions:

• If you are logged into Virtuoso across multiple tabs, check if any of the tabs have been logged out or if your session has timed out in one of them. This can lead to Error 408.

Step 2: Log Out and Close Tabs:

• To resolve the issue, log out from all active Virtuoso tabs.
• Close all open tabs related to Virtuoso.
• Re-login to Virtuoso using a single tab to restore session stability.