Browser Connection Loss at the Same Step ?

Article Overview:

This article will cover how you can achieve the following:

This article outlines a workaround for when the Execution Planner fails with a "Bridge instance not found" error. We'll walk you through how to resolve this issue while ensuring your bridge remains fully functional.

Problem Statement:

When attempting to run the Execution Planner, you may encounter the following error message:

Error:
"Bridge instance not found. Please re-register your bridge and contact support if the problem persists."

Note:
Although the bridge is up and running, and you can execute tests in Execution Mode, the Execution Planner fails to run.

Solution:

This issue typically occurs due to corrupt goals in the Execution Planner.

To resolve this, follow these steps:

1. Recreate the Execution Planner:
   • Delete the existing Execution Planner configuration.
   • Set up a new Execution Planner from scratch.
2. Fork the Goals Causing the Issue:
   • Identify the goals that are leading to this error.
   • Fork these goals to create new instances, ensuring they are clean and free from corruption.
3. Verify the Bridge Connection:
   • Although the bridge is running, ensuring the connection is stable is always a good idea.
   • If necessary, re-register the bridge and test the connection to confirm everything is working as expected.

If you continue to experience issues after following these steps, please contact Virtuoso Support for further assistance.