Unable to trigger Clipboard UI element

Article Overview:

This article will cover how you can achieve the following:
Work around issues where the "UI-based clipboard" or "Press CTRL+V" command fails to paste copied content during Virtuoso tests.

Problem Statement:

You may encounter a situation where the "Copy to clipboard UI" function correctly identifies the target field, but the "Press CTRL+V" command does not paste the copied content as expected in the test.

Solution:

This issue occurs because Virtuoso's headless browser does not support the native clipboard feature, which is typically used to retain data through UI interactions. To work around this, you can store the copied data in a variable and use the "write" step to input the data into the relevant field.

Example:

Steps to resolve:

1. Use the Write step right from the Live Authoring:
   Instead of relying on the "Press CTRL+V" command, use the write statement from Live Authoring to directly input the content into the desired field. This approach bypasses the clipboard functionality and directly injects the copied content.
   
   
   
   Example: write "Your content" in "Text input field"
   
2. Consider Cross-Browser Testing:
   If clipboard functionality is essential, consider running the test on a real browser instance using cross-browser These services use actual browser instances where clipboard functionality might be supported.

Examples:

• Scenario: During a test, a customer needed to paste content into a search field. The "Press CTRL+V" command failed because the Virtuoso browser did not support the clipboard feature when capturing data right from UI based clipboard is used to copy content.
• Resolution: Incorporating the write statement as a workaround to directly input the content into the field.