Handling Stale Element Reference Errors in Virtuoso

Article Overview:

This article will cover how you can achieve the following:

How to handle Stale Element reference errors in Virtuoso.

Problem Statement:

Automation fails due to Stale Element Reference errors caused by webpage changes between element selection and interaction.

Solution:

Enable the "Wait for Network Traffic" setting in the goal settings. This ensures all backend calls and page loads are completed before Virtuoso’s Bot proceeds to the next step, preventing Stale Element Reference Errors.

How to enable  “Wait for Network Traffic”:

1.  Go to Goal Options.



2. Click on “Edit Goal Settings”



3. Click on “Interaction”, scroll to the “Wait for Network Traffic” option and click on “Enable”