How to Resolve the error - Invalid Session ID during execution

About Article:

This article will cover how to resolve the Invalid Session ID error faced during execution in Virtuoso.

Description:

An “Invalid Session ID” error occurs when the browser crashes due to the issues with the customer’s application.

Solution:

The “Invalid Session ID” error occurs when there is a performance issue with the Application Under Test (AUT) due to any of the following reasons:

1. Excess load on the application
2. Application slowness
3. Inefficient code or JavaScript implementation
4. Excessive memory usage by the application, which leads to application crashes.

However, these crashes are limited to the browser session for that specific journey execution.

To resolve this enable the "Wait for Network Traffic" setting on the goal, which ensures all backend calls and page loads are complete before Virtuoso proceeds to the next step for execution.

How to enable  “Wait for Network Traffic”:

1.  Go to Goal Options.



2. Click on “Edit Goal Settings”




3. Click on “Interaction”, scroll to the “Wait for Network Traffic” option and click on “Enable”