Virtuoso Invite Login issues

Article Overview:

This article will cover how you can achieve the following:

Troubleshooting steps if you are unable to login to Virtuoso from the invite link.

Problem Statement:

What to do in case you are unable to log in to Virtuoso, using the invite link.

Solution:

1. Contact your workspace admin to reshare the invite email with you. When you receive the invite email, please copy and paste the invite link into a new Chrome tab or incognito tab. Then, try logging in manually using your user email ID and password. You could also, alternatively try clearing your browser cache, and using the same link to log in once again.
   
   
2. If you're still unable to access the platform, please reach out to us by submitting a request.